FAQ's

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FAQ's *

What is your availability?

I’m currently working Monday - Thursday from noon until roughly 7:00Pm. Typically, you can expect to see me within two weeks after our initial consultation.

Do you offer a free consultation?

Yes! All consultations are over the phone and include a free 15 minute chat with myself to make sure: 1) You get a better sense of who I am 2) I feel confident supporting your needs

Are your services covered?

Counselling often falls under the category of ‘Extended HealthCare: Paramedical’ and each insurance plan is different. Most insurance companies provide some level of coverage for their clients, however the best way to assess this is to contact your provider directly.

How do you set your session fee?

Following recommendations from the Psychological Association of Alberta gives me a starting place for what session fees should be. Many clients have financial &/or insurance options that allow them to pay full price, which allows me to offset my expenses and provide a sliding scale rate for those who don’t have those privileges available to them.

Do you offer sliding scale rates?

I strongly believe that mental health services should not be restricted to people due to their income level. I understand that the services I offer may be out of reach for some. For this reason I keep a few sliding scale spots open on my case load for folks who benefit from a subsidized rate.

*Set for lower income people and availability will vary*

Do you provide Direct Billing?

I’m not currently offering direct billing.
At this time I’m accepting all major credit cards as well as e-transfers.

What is your cancellation policy?

I require 24hrs notice for cancelling a session otherwise there will be a fee for late cancellation.

For Monday sessions this means cancellation needs to be done by Friday end of day.

**For any other questions please feel free to reach out via my Contact page